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Welcome to MeterFaults!

Welcome to MeterFaults—powered by MeterByte, your trusted platform for meter fault diagnostics technician training


For Meter Reading Training, check out MeterByte Meter Reading Training

Cloud Based
Deliver and monitor meter fault diagnostics training and assessments for employees—anytime, anywhere
Meter Types
Select from a variety of meter types including electric, gas, water and smart meters
Questions Bank
A library of over 1,500 AI-generated questions covering a wide spectrum of meter fault scenarios and technician skill levels
Grading
Measure technician performance through live scoring and historical analytics focused on timing and accuracy
Dashboards
Organization-Wide and Individual Dashboards
Customizable
Tailor system-level and user-specific preferences for training workflows, practice sessions, and assessments
Unlimited Practices
Master and refine your skills with unlimited diagnostic exercises across real-world meter fault scenarios and questions
Explanations
Explanations are available to questions during practice sessions to reinforce learning
Faults
Training over 20+ meter fault scenarios for Electricity, Gas, Water and Smart Meters

For further details, scroll down or take a look at the Key MeterByte Meter Faults Training Features

Scenario-Based Learning for Electric Meter Fault Conditions
Sticky Needle Misread

Analog needle sticks due to mechanical wearm under reporting voltage

Overload Damage

Meter exposed to excessive current, causing coil damage or needle jamming

Reversed Polarity

Wires connected backwards, causing incorrect readings or no deflection

Phantom Load

Meter registers usage even when all appliances are off

Overload Damage

Meter exposed to excessive current, causing coil damage or needle jammming

Tampering Detection

Magnetic interference or bypass wiring causing false readings


Scenario-Based Learning for Gas Meter Fault Conditions
Stuck Diaphragm

Mechanical diaphragm fails to move properly, under reporting flow

Sensor Drift

Electronic Sensor gives inaccurate flow data due to aging and contamination

Pressure Drop Misread

Meter misinterprets low pressure as low usage

Tampering or Bypass

Unauthorized modifications to avoid accurate billing

Moisture Intrusion

Water ingress affects internal components and reading accuracy


Scenario-Based Learning for Water Meter Fault Conditions
Air in Line

Causes meter to register flow when none exists

Stuck Impleller

Mechanical Impeller jammed by debris, under-reporting flow

Reverse Flow Detection

Meter fails to detect or misreads reverse flow conidtions

Low Flow Inaccurancy

Meter fails to register small, consistent flows or leaks

Freezing Damage

Cold weather cracks meter housing or impairs internal movement


Scenario-Based Learning for Smart Meter Fault Conditions
Firmware Glitch

Software bugs cause incorrect data logging or timestamp errors

Time-of-Use Misalignment

Meter misapplies peak/off-peak rates due to clock drift

Data Packet Loss

Missing intervals in transmitted usage data

Meter ID Conflict

Two meters report under the same identifier, causing billing confusion

Load Profile Anomaly

Usage pattern deviates sharply from historical norms without explanation


Licensing

Free

Complimentary access to meter fault practices & tests

$0/user

  • 10 questions per scenario
  • 20+ scenarios
  • One Time Grade Report
  • Practice and Test Modes
  • Unlimited Practices
  • Unlimited Tests
  • Explanations included with each practice question
  • For individuals

Enterprise

Recommended for Corporations

$/year

  • 100 questions per scenario
  • 20+ scenarios
  • Practice and Test Modes
  • Unlimited Practices
  • Unlimited Tests
  • Shuffle questions
  • Explanations included with each practice question
  • Assign meter faults tests to meter technicans
  • Administer and monitor meter technnican training progress
  • Organization and Company Dashboards
  • Full Meter Faults Training Management
  • User and Company Dashboards
  • Reports
For further details, please see the Frequently Asked Questions